Improving Commuters’ Tricycle Riding Experience In Angeles City, Pampanga, Philippines
Keywords:
Design Thinking Public Transport Philippine Tricycles Angeles CityAbstract
The authors investigated the tricycle system in Angeles City, Pampanga, Philippines from the perspective of both commuters and drivers. They employed the Design Thinking approach and went through the various stages such as empathize, define, ideate, prototype, and test. The authors learned that commuters’ primary concern were tricycles’ efficiency, accessibility, safety, security, and value for money. Based on the research findings, they gave some recommendations to improve the tricycle system in the locality.
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